The following General Conditions are part of the Charter-confirmation. Changes to these terms are valid only when confirmed in writing by JET EXECUTIVE.

1.   Booking
The application / booking is valid in written or verbal form. The offered transportation is subject to aircraft and crew availability until receiving the written confirmation of JET EXECUTIVE. After written confirmation the flight remains subject to granting of traffic-rights, slots and all necessary governmental approvals. In the case that landing- or overflight permissions are not granted by the according authorities without  JET EXECUTIVE being held responsible for this, costs equal as in case of a cancellation (see below 8.) will be charged.

2.   Conditions of Transportation
The charter of aircraft is valid according to charter-confirmation. Unplanable additional costs e.g. war-risk insurances, royalties, late-night handling, de-icing costs etc. will be charged separately. Changes of routing and/or Flight Schedule are subject to approval of JET EXECUTIVE and can be charged separately according to increased requirements and according surcharges. All changes are subject to the final decision of the pilot in command.

3.   Limitation of Liability
The transportation of passengers, baggage or cargo is performed under the regulations of the Warsaw Convention. JET EXECUTIVE takes on no responsibility for incidents of force majeure e.g. strike, war, or sabotage. The transportation of cargo is performed under the same regulations.

4.   Flight times
The flight times mentioned in offers and confirmations are net flight times without Check-in/out times.

5.   Availability / Substitution
JET EXECUTIVE shall be entitled, in case of non availability of the offered aircraft, to substitute with a comparable alternative aircraft of its own fleet. In any event of force majeure the aircraft can be substituted by any aircraft of the fleet of JET EXECUTIVE. In case that no aircraft of the own fleet is available, JET EXECUTIVE shall use its best efforts to substitute with another aircraft of the same standard.

6.   Catering
JET EXECUTIVE provides Executive catering including beverages and newspapers/magazines on board. Any additional requests beyond this standard service will be charged separately.

7.   Documentation by Passengers
It is the passengers obligation to provide all necessary travel documents which are required for immigration/emigration according to the regulations of governmental or other authorities of all relevant states/countries. JET EXECUTIVE has the right to refuse the transportation of any passenger or cargo, who/which does not comply with the regulations of these states/countries, or whose traffic documents are incomplete. JET EXECUTIVE shall in no way be liable for loss or expense due to failure on the part of passengers to comply with the mentioned requirements. 

8.   Cancellation terms
In case of cancellation of an entire flight program or any parts of the program, the following cancellation fees apply:
-  In case of cancellation from booking up to 96 hours prior to scheduled departure,
   5 % of the agreed flightprice, at least € 1.500,-- for King Air & Learjets / € 3.000,-- for 
   the Challenger.
-  In case of cancellation less than 96 up to 48 hours prior to scheduled departure, 
   20 % of the agreed flightprice, at least € 2.500,-- for King Air & Learjets / € 6.000,-- for
   the Challenger.
-  In case of cancellation less than 48 up 24 hours prior to scheduled departure, 40 %
   of the agreed flightprice, at least € 2.750,-- for King Air & Learjets / € 10.000,-- for
   the Challenger.
-  In case of cancellation less than 24 hours prior to scheduled departure, 60 %
   of the agreed flightprice, at least € 3.000,-- for King Air & Learjets / € 15.000,-- for
   the Challenger.
In the event that JET EXECUTIVE already made the aircraft available at the airport of departure, all costs arising out of this action will be charged additionally without any obligation by JET EXECUTIVE to prove these costs.

9.   Agent-/ Broker orders
In the event that JET EXECUTIVE is chartered by Agents/Brokers on behalf of third parties, the Agents/Brokers are liable for all obligations concerning the clients' side in the charter contract.

10. Terms of payment
If not otherwise agreed, all payments are due without deduction 2 working days prior first flight. The irrevocable entrance to the JET EXECUTIVE account is relevant. Should a customer not or not in time fulfil an agreed term of payment, JET EXECUTIVE is entitled to refuse transportation and to charge costs equal as in case of a cancellation (see below 8.). 

11. Miscellaneous
In the event that parts of the general conditions become invalid, the remaining paragraphs are not affected. Any dispute shall be referred to the jurisdiction of the Courts of Düsseldorf.